Start with the right workspace
Customers and team members use Hosting Panel. Administrators and resellers use Server Manager, with access determined by their role.
TEAM ACCESSGood work.
Good work.
Shared thoughtfully.
Bring people into your hosting workflow with their own access and clear responsibilities.
THE ACCESS STRUCTURE
Good collaboration
starts with boundaries.
Your accountSet the responsibilities
Named collaboratorsGrant the tools they need
Ongoing accessKeep permissions current
Give each person their own access
Open Team Access in the customer workspace. Create or manage a separate collaborator identity and grant only the tools required for their work. Available permissions depend on your package and role.
Keep account boundaries clear
A collaborator’s work belongs to the account they can access. Customer team membership does not grant reseller or server-administrator privileges.
Review access when work changes
Review team permissions when a project ends or responsibilities change. Remove access that is no longer needed rather than sharing a single owner login.